***UPDATE***
Please do not underestimate the power of the Internet nor the tools available to the little people. Someone at Dell Corporation has seen this post. The proof is in the stats you can see in the image below. Now, what, if anything will they (Dell) do about it?
I WILL BE HEARD!! I WILL NOT BE SILENCED!!!!
The following is a letter to the entire Board of Directors at Dell Computers. I had to wait a few days to compose this letter because, believe me, I was heated!! Like many U.S. companies, Dell has outsourced its most of its customer service calls to India. I think I would be safe in going out on a limb to say this fact plays a large part in Dell’s reps being clueless in “customer care”. The language barrier is only one small hurdle you have to face when dealing with these oblivions.
I Am Chocl8t 